Who We Are
Know more about us and our cause
Ixpress is a platform that matches you to a nearby driver to complete your delivery.
They are certified drivers and riders from our community who have signed up with us.
We do not take a commission from the sales. 100% of the sales goes to the drivers. Drivers are more willing and eager to complete your deliveries. Which translates to higher acceptance and performance rate.
Most companies earns from commission. That adds up hundreds to thousands of dollars of hard earned money being deprived per month to the driver. We charge only $1-$2 per day or just $30-$60 per month to the driver to maintain our application.
We are providing a service to help Singaporeans to earn a better living and at the same time provide you, our customer a competitive rate with quality services. Removing company commission will mean that drivers who signed up with us will earn 20%-40% more than normal.
Most Asked Questions
Delivery process
You can place your order at our booking form
When you fill up the booking form you will see a summary of the total price of your order. Or you can calculate the price before booking your order.
You can retry with the same amount of the order or add a tip to increase your chances to match with a driver
A tracking link will appear in the form where you can track your order. This link will also be sent to you via email.
If you need to make changes of your delivery order such as pick up timing etc. Just use your mobile phone and click on the tracking link given to you via email and sms. The contact number of the driver can be seen from the tracking page.
The service level you choose will reflect the pick up and delivery timing. It does not mean that you choose item is ready for pick up at 11am the driver will arrive at 11am sharp at your location. For example if you choose same day by 5pm the pick up will be between the available pick up time and 3pm and the item will be delivered by 5pm. Please see the pick up and delivery timings in this FAQ section below.
If you booked an order and the timer ends. You are suppose to see a tracking link or retry / tip button. If you do not see any of these it means the web browser you are using is not compatible. Please try again with a different browser.
If you are able to track your order it means your order is confirmed.
Go back to the tracking page once delivery is completed and you will be able to comment and rate on his performance. All comments and reviews will be taken seriously.
What's Your Pickup And Delivery Timing?
Services meaning
Your goods will be picked up and delivered to your destination by 5pm on the same day. Item must be ready for pick up at 12pm or earlier
Your goods will be delivered to your destination by 10pm on the same day. Pick up will be before 8pm. Items must be ready for pick up 2pm or earlier
Your goods will be delivered to your destination by 10pm on the next day. Pick up will be before 8pm. Items must be ready for pick up 2pm or earlier
Your goods will be picked up and delivered within 6 hours from the available pick up timing (Example. Pick up available at 3pm chosen, delivery will be completed by 9pm)
Your goods will be delivered within 4 hours from the available pick up timing (Example. Pick up available at 3pm chosen, delivery will be completed by 7pm)
Your goods will be delivered within 60-90 minutes from the available pick up timing (Example. Pick up available at 3pm chosen, delivery will be completed by 4.30pm)
Your goods will be delivered to your destination plus an additional return trip back to the pick up location within 3 hours on the same day.