Customer Reviews


  • Amalyna Azman Avatar
    Amalyna Azman

    Very timely and price is also reasonable. Tracking is also available. I would recommend to anyone!

    7/26/2019
    Pauline Yong Avatar
    Pauline Yong

    This is my first time using Ixpress and I am awesomely assured with the hassle-free online request, the efficiency of pick-up and assured delivery with details and photo via email!

    7/08/2019
    Cass Wong Avatar
    Cass Wong

    Been using IxExpress647 for most of our urgent collection and deliveries. Their services are excellent as well as their customer service team and their despatch riders.

    6/28/2019
    K Teo Avatar
    K Teo

    My 1st time using iexpress. Speedy collection and delivery service.

    Impressed. Please keep up the good job. Thank You!

    6/12/2019
    Fong Mian Wong Avatar
    Fong Mian Wong

    Booking for courier service is seamless, I could also check with the customer service online when I have queries. The courier office is punctual, friendly and delivery quality service. Will definitely engage Ixpress again.

    5/20/2019
    Chiew Lang Tan Avatar
    Chiew Lang Tan

    Collected document at the stated time. Online Support very good and professsional. Overall, very satisfied with the service. Very good.

    5/09/2019
    Yanhuan Tan Avatar
    Yanhuan Tan

    First time engaging a courier service. I have a couple of questions to ask and the online help desk officer was very prompt to help. She is knowledgeable in her company service and was able to advise me correctly. The website is easy to navigate for a newbie like me. The driver (Mr JHA Kumar) was friendly, accommodative and replied to my text for arrangement. The pricing is reasonable and I can calculate how much I will be charged, on the site itself. Overall, a very pleasant and fuss-free experience. I will definitely recommend to others or use it again when needs arise.

    5/06/2019
    Kacey Ong Avatar
    Kacey Ong

    Online customer service was responsive and very helpful. Despite one driver cancelled after accepting my booking, they tried to look for another one for me without me having to book all over again. The driver, Adam understood instructions clearly too. Highly recommend. Price is a little steep though compared to other courier services but I feel like you'll get what you pay.

    4/22/2019
    Lienoj Natahab Avatar
    Lienoj Natahab

    My document was pick up on time as promised and was delivered to recipient early within the requested time frame. ixpress647 is efficient and trust able courier service provider in town! Great service!

    4/15/2019
    Vica Andriani Avatar
    Vica Andriani

    I got the driver Mr. Rizalman, he’s great! Arranged for pickup at 10.30am, he came before 10am and delivered the thing by 10.30am. Great experience!

    4/03/2019
    Melitta Baker Avatar
    Melitta Baker

    Well done !! your staff Md Afiq he mange to deliver early time what i expected .... keep up ...

    3/27/2019
    Sulaiman Said Avatar
    Sulaiman Said

    You can never get any courier service that is reliable, assuring, fast, and most importantly, affordable; in other companies except ixpress... highly recommended especially for those who does home online businesses... I would like to commend your driver, Raja, for his trustworthiness, quick initiatives, and up-selling skills...

    3/24/2019
    Søren Jensen Avatar
    Søren Jensen

    Booking the order a bit painfull, but managed with good help from online chat. After that everything went smooth

    3/21/2019
    Emme Lee Avatar
    Emme Lee

    First time user. Impress with the service. Good!

    3/13/2019
    manager moriah Avatar
    manager moriah

    There was some hiccup initially. But Asfia was very helpful. Service recovery was excellent. Driver Shaleh, friendly and professional.

    1/29/2019
    Annie Liaw Avatar
    Annie Liaw

    This is a great experience with Ixpress Logistic. On time and efficient. In addition, Ixpress Logistic will update the delivery status via email

    1/29/2019
    Jenny Oh Avatar
    Jenny Oh

    Have used them a few times. Items were always picked up and delivered within times stated. Charges are reasonable. I like the fact that they pick up from my place. saving me the hassle.

    1/28/2019
    Lishan Soo Avatar
    Lishan Soo

    iXpress is a bonafide company committed to your delivery needs- I received up to date information on my order and timely delivery. Well done!

    1/08/2019
    Purchasing Avatar
    Purchasing

    I have been using Ixpress for my company quite often, it is definitely an improvement from previous experiences. Although one thing that annoys me is that riders kept cancelling my orders and I was also not notified. Support team does rebooking for me at times so that is a plus. The fact that the price is pretty fair and they do cash on delivery is another plus.

    1/08/2019
    Victor pang Avatar
    Victor pang

    The courier was punctual and polite. He was also quick to deliver the docs and he returned to me quickly.

    I am very pleased with the courier service. Keep up the good work. We need you.

    12/31/2018
    Zoe Shannon Yak Avatar
    Zoe Shannon Yak

    I placed my courier order late at night. But to my surprise, someone picked up my request. Courier Mr Chin was very responsive and accommodating to my requests. Delivery was prompt. So swift and fuss free. I was surprised as this is my first courier request. Thank you for making my first experience a good one!

    12/17/2018
    Wong Jun Wei Avatar
    Wong Jun Wei

    On time, item received without issue, able to see real time tracking, price is ok. Recommended.

    12/01/2018
    Lina Woo Avatar
    Lina Woo

    Service was awesome. Fast collection and delivery! Recommend the service to all!

    11/21/2018
    Ashley Tong Avatar
    Ashley Tong

    Was my first time ever arranging a courier delivery as I needed something urgently. I found ixpress online after searching extensively and read some pretty good reviews so I tried it.

    Booked a delivery at 11 am (Sat) from East side to Central area, and selected 'deliver within 5h'. So I was extremely happy to have received it in less just over an hour. The entire process was extremely hassle-free.

    Agent Md Jasri was super reliable and contacted me each step of the way.

    Thanks!

    10/27/2018
    Agnes Tan Avatar
    Agnes Tan

    Timely update on apps, can trace driver for pick up, can trace delivery after pick up. Will receive email instantly with pictures of destination to ensure documents are delivered correctly. Rate is very reasonable. Response time of job has been quick.

    10/15/2018
    liu kristy Avatar
    liu kristy

    First tine using for my company and I was nervous using it as it was for our top notch customer. However, exceeding expectation! the driver came early and took extra care to leave me a message to say that it has been delivered and received by the maid. Excellent service! Definitely using it for my company's delivery again.

    10/09/2018
    Jeremy Tan Avatar
    Jeremy Tan

    First time using the service and it exceeded expectations. Delivery was on time and the courier tracker (provides real time update on driver position) was very useful. Most of all, special mention to the driver Nurisman who braved the F1 traffic mess, with a smile, and delivered the document promptly. Will definitely arrange future deliveries through them..

    9/14/2018
    chewy JaS Avatar
    chewy JaS

    I was searching for a courier service urgently for a next day pick up and delivery job and came across Ixpress647. After keying in my criteria on the website, I was assigned a courier driver completed with name and contact number.

    As I forget to mention to collect payment from receiver, I called the driver up and Gin picked up and noted on my request promptly. It's good that I do not have to go through the usual customer service to handle my request and to pass message around.

    Collection and delivery was all on time. Throughout the process, I received emails to inform me of the status. One email to state that the documents was collected, another email with a link to track the location of the driver and lastly an email upon successful delivery with signature and photo proof. All these and with a reasonable price too.

    I am very satisfied with the service. Highly recommended and will definitely order my courier here again next time if I need it.

    Thank you! 🙂

    8/17/2018
    Melody Yap Avatar
    Melody Yap

    Friendly service and trustworthy driver. Driver was patient and polite. Affordable rates as well even on a holiday!

    6/15/2018
    Julie Anna Avatar
    Julie Anna

    Great Service!! Item collected super fast after confirmed order!! Was notify through Sms and email that item's delivered! You guys are really a savior! Thumbs UP!!

    6/15/2018
  • Classi Gear Avatar
    Classi Gear

    Efficient, honest and speedy.Great customer service!

    6/12/2018
    Navya Ashok Avatar
    Navya Ashok

    It’s the most reliable and trust worthy courier service.. every time I book I will get prompt delivery and very affordable services ..

    6/11/2018
    Pop Candy Sg Avatar
    Pop Candy Sg

    Quick and efficient came earlier than I expected!

    6/10/2018
    Irma Sugarlove Avatar
    Irma Sugarlove

    Reliable and trustworthy. Thank you Agent Cheston Sng! For your friendly and prompt service.

    6/07/2018
    Sabariah Bahnan Avatar
    Sabariah Bahnan

    Prompt and good service.Thank you.

    6/07/2018
    Chiew Lang Tan Avatar
    Chiew Lang Tan

    Collected document at the stated time. Online Support very good and professsional. Overall, very satisfied with the service. Very good.

    5/09/2019
    Yanhuan Tan Avatar
    Yanhuan Tan

    First time engaging a courier service. I have a couple of questions to ask and the online help desk officer was very prompt to help. She is knowledgeable in her company service and was able to advise me correctly. The website is easy to navigate for a newbie like me. The driver (Mr JHA Kumar) was friendly, accommodative and replied to my text for arrangement. The pricing is reasonable and I can calculate how much I will be charged, on the site itself. Overall, a very pleasant and fuss-free experience. I will definitely recommend to others or use it again when needs arise.

    5/06/2019
    Kacey Ong Avatar
    Kacey Ong

    Online customer service was responsive and very helpful. Despite one driver cancelled after accepting my booking, they tried to look for another one for me without me having to book all over again. The driver, Adam understood instructions clearly too. Highly recommend. Price is a little steep though compared to other courier services but I feel like you'll get what you pay.

    4/22/2019
    Lienoj Natahab Avatar
    Lienoj Natahab

    My document was pick up on time as promised and was delivered to recipient early within the requested time frame. ixpress647 is efficient and trust able courier service provider in town! Great service!

    4/15/2019
    Vica Andriani Avatar
    Vica Andriani

    I got the driver Mr. Rizalman, he’s great! Arranged for pickup at 10.30am, he came before 10am and delivered the thing by 10.30am. Great experience!

    4/03/2019
    Melitta Baker Avatar
    Melitta Baker

    Well done !! your staff Md Afiq he mange to deliver early time what i expected .... keep up ...

    3/27/2019
    Sulaiman Said Avatar
    Sulaiman Said

    You can never get any courier service that is reliable, assuring, fast, and most importantly, affordable; in other companies except ixpress... highly recommended especially for those who does home online businesses... I would like to commend your driver, Raja, for his trustworthiness, quick initiatives, and up-selling skills...

    3/24/2019
    Søren Jensen Avatar
    Søren Jensen

    Booking the order a bit painfull, but managed with good help from online chat. After that everything went smooth

    3/21/2019
    Emme Lee Avatar
    Emme Lee

    First time user. Impress with the service. Good!

    3/13/2019
    manager moriah Avatar
    manager moriah

    There was some hiccup initially. But Asfia was very helpful. Service recovery was excellent. Driver Shaleh, friendly and professional.

    1/29/2019
    Annie Liaw Avatar
    Annie Liaw

    This is a great experience with Ixpress Logistic. On time and efficient. In addition, Ixpress Logistic will update the delivery status via email

    1/29/2019
    Jenny Oh Avatar
    Jenny Oh

    Have used them a few times. Items were always picked up and delivered within times stated. Charges are reasonable. I like the fact that they pick up from my place. saving me the hassle.

    1/28/2019
    Lishan Soo Avatar
    Lishan Soo

    iXpress is a bonafide company committed to your delivery needs- I received up to date information on my order and timely delivery. Well done!

    1/08/2019
    Purchasing Avatar
    Purchasing

    I have been using Ixpress for my company quite often, it is definitely an improvement from previous experiences. Although one thing that annoys me is that riders kept cancelling my orders and I was also not notified. Support team does rebooking for me at times so that is a plus. The fact that the price is pretty fair and they do cash on delivery is another plus.

    1/08/2019
    Victor pang Avatar
    Victor pang

    The courier was punctual and polite. He was also quick to deliver the docs and he returned to me quickly.

    I am very pleased with the courier service. Keep up the good work. We need you.

    12/31/2018
    Zoe Shannon Yak Avatar
    Zoe Shannon Yak

    I placed my courier order late at night. But to my surprise, someone picked up my request. Courier Mr Chin was very responsive and accommodating to my requests. Delivery was prompt. So swift and fuss free. I was surprised as this is my first courier request. Thank you for making my first experience a good one!

    12/17/2018
    Wong Jun Wei Avatar
    Wong Jun Wei

    On time, item received without issue, able to see real time tracking, price is ok. Recommended.

    12/01/2018
    Lina Woo Avatar
    Lina Woo

    Service was awesome. Fast collection and delivery! Recommend the service to all!

    11/21/2018
    Ashley Tong Avatar
    Ashley Tong

    Was my first time ever arranging a courier delivery as I needed something urgently. I found ixpress online after searching extensively and read some pretty good reviews so I tried it.

    Booked a delivery at 11 am (Sat) from East side to Central area, and selected 'deliver within 5h'. So I was extremely happy to have received it in less just over an hour. The entire process was extremely hassle-free.

    Agent Md Jasri was super reliable and contacted me each step of the way.

    Thanks!

    10/27/2018
    Agnes Tan Avatar
    Agnes Tan

    Timely update on apps, can trace driver for pick up, can trace delivery after pick up. Will receive email instantly with pictures of destination to ensure documents are delivered correctly. Rate is very reasonable. Response time of job has been quick.

    10/15/2018
    liu kristy Avatar
    liu kristy

    First tine using for my company and I was nervous using it as it was for our top notch customer. However, exceeding expectation! the driver came early and took extra care to leave me a message to say that it has been delivered and received by the maid. Excellent service! Definitely using it for my company's delivery again.

    10/09/2018
    Jeremy Tan Avatar
    Jeremy Tan

    First time using the service and it exceeded expectations. Delivery was on time and the courier tracker (provides real time update on driver position) was very useful. Most of all, special mention to the driver Nurisman who braved the F1 traffic mess, with a smile, and delivered the document promptly. Will definitely arrange future deliveries through them..

    9/14/2018
    chewy JaS Avatar
    chewy JaS

    I was searching for a courier service urgently for a next day pick up and delivery job and came across Ixpress647. After keying in my criteria on the website, I was assigned a courier driver completed with name and contact number.

    As I forget to mention to collect payment from receiver, I called the driver up and Gin picked up and noted on my request promptly. It's good that I do not have to go through the usual customer service to handle my request and to pass message around.

    Collection and delivery was all on time. Throughout the process, I received emails to inform me of the status. One email to state that the documents was collected, another email with a link to track the location of the driver and lastly an email upon successful delivery with signature and photo proof. All these and with a reasonable price too.

    I am very satisfied with the service. Highly recommended and will definitely order my courier here again next time if I need it.

    Thank you! 🙂

    8/17/2018
    Melody Yap Avatar
    Melody Yap

    Friendly service and trustworthy driver. Driver was patient and polite. Affordable rates as well even on a holiday!

    6/15/2018
    Julie Anna Avatar
    Julie Anna

    Great Service!! Item collected super fast after confirmed order!! Was notify through Sms and email that item's delivered! You guys are really a savior! Thumbs UP!!

    6/15/2018
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4.6 Stars - Based on 236 User Reviews

 

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54 Genting lane, #06-02, Unit H2 Block 2 Ruby Land Complex, 349562