7 Temasek Boulevard, #12-07 Suntec Tower 1 Singapore 038987

Welcome Onboard!

Hi There,

We’re excited to have you on board as a valued member of the iXpress delivery partner community. Your commitment and dedication mean a lot to us, and we’re confident that you’ll play a crucial role in our mission to deliver excellence to our customers.

Before you hit the road, we’d like to ensure that you’re well-prepared and informed about our standard operating procedures (SOP) and the efficient use of our app.

**Step 1: SOP Review** Click on this link and read our SOP thoroughly. 

To get started, please take a moment to review our Standard Operating Procedures (SOP). It’s essential to understand the guidelines we follow to maintain safety and consistency in our services.

Delivery Partner SOP & FAQ

**Step 2: Watch Our App Tutorial Video**

Next, we recommend watching our app tutorial video, which will guide you through the features and functionalities of our driver app. This video will help you make the most of the tools at your disposal and streamline your experience as an iXpress delivery partner.

**Step 3: Get A Golden Account**

Achieving a golden account status is straightforward—just fulfill 25 orders within a week. Every Monday, if you’ve successfully completed 25 orders, your account will be upgraded to a “Golden account,” unlocking exclusive benefits:that will improve your earnings! Maintain a fulfillment rate of 25 orders every week to keep your “Gold Account” status.

Benefits of “Golden Account”

1. Priority of Orders: All orders will be prioritized to you. Which means you will receive all orders first. This gives you more options to choose from and to be able to book higher payout orders before others are able to view them.

2. Access to High-Payout Projects: Gain the advantage of viewing projects with multiple drop-offs, which often come with higher payouts.

3. Reduction of commission to 18% so you will be earning more per delivery completed.


We’re committed to your success and want to ensure you have all the resources necessary to excel in your role. If you have any questions or need further assistance, please don’t hesitate to reach out to our support team.

Once again, welcome to the iXpress family! We’re thrilled to have you with us and look forward to a successful and rewarding partnership.

Warm regards,

iXpress Team